Frequently Asked Questions

To access the ICONNHRM system login page, open your preferred web browser and enter the URL provided by your company's HR department. Alternatively, you may use the provided link on the company's intranet or employee portal.  

You will need your unique username and password to log in to ICONNHRM. These credentials are typically provided to you by your HR or IT department upon joining the company.  

 If you forget your ICONNHRM password, click on the "Forgot Password" link on the login page. Follow the instructions to reset your password. Alternatively, contact the HR or IT department for assistance in resetting your password.  

Yes, you can change your ICONNHRM password. After logging in, navigate to the “Profile” section, where you should find an option to change your password. Follow the provided instructions to update your password securely. Contact your admin, if any issue arise.

In most cases, you cannot change your ICONNHRM username as it is typically linked to your employee ID or unique identifier. If you need to update your username for any reason, contact the HR or IT department for assistance.  

If you encounter login issues, first double-check that you have entered the correct username and password. Ensure that you have the correct capitalization and avoid any accidental spaces. If the problem persists, try resetting your password using the "Forgot Password" option. If the issue still persists, contact the HR or IT department for further assistance.  

Yes, the ICONNHRM system can usually accommodate web-based clock-ins. The system is designed to be flexible and customizable to suit the organization's specific needs.  

If you forget to mark your attendance upon arrival, inform your immediate supervisor or the HR department as soon as possible. They may be able to assist you in correcting your attendance record.  

To mark your attendance, log in to the ICONN HRM using your credentials. Look for the “Log time” and then “Clock-In/Out” option on the dashboard. Click on it and follow the instructions to mark your attendance for the day.  

Yes, you can request time off through the ICONN HRM . Look for the "Leave Request" option, specify the date(s) you wish to take off, and submit the request. Your supervisor will review the request and approve it if it aligns with company policies.  

The ICONN HRM typically provides an option to view your leave balance. Look for the "Leave Balance" or "Remaining Leave" section on the dashboard or profile page to check your available leave days.  

If you spot any discrepancies in your attendance or leave records, report it to the HR department immediately. They will investigate the matter and make the necessary corrections if required.  

If you spot any discrepancies in your attendance or leave records, report it to the HR department immediately. They will investigate the matter and make the necessary corrections if required.  

The attendance module typically relies on a combination of manual and automated processes. Employees may use electronic devices (such as biometric scanners, swipe cards, or web-based portals) to record their entry and exit times. The ICONNHRM system then collects and stores this data, allowing administrators to view and manage attendance records.  

Yes, the ICONNHRM system can usually accommodate web-based clock-ins. The system is designed to be flexible and customizable to suit the organization's specific needs.  

Yes, the ICONNHRM system can often handle remote employee attendance tracking. Remote employees can log in through a web-based portal or use other designated methods to record their working hours. The system can capture and store this data for accurate attendance management.  

Yes, the ICONNHRM system is designed to handle different shifts and schedules. It allows administrators to set up custom shift patterns, assign employees to specific shifts, and calculate attendance based on those schedules. This ensures accurate tracking of attendance for employees working in various shifts.  

Yes, the ICONNHRM system typically includes reporting capabilities. It can generate various attendance reports, such as daily attendance summaries, monthly attendance records, late arrival reports, and absenteeism reports. These reports help managers and HR personnel monitor attendance trends and take appropriate actions if necessary.  

Depending on the system's configuration, employees may have limited access to view their own attendance records. They can often check their attendance, working hours, leave balances, and other related information through a self-service portal or employee dashboard within the ICONNHRM system.  

A: Yes, the ICONNHRM system prioritizes data security and typically includes measures to store attendance data securely. It may implement encryption, access controls, user authentication, and other security protocols to protect sensitive employee information.  

A: Yes, many ICONNHRM systems can integrate with payroll systems. By linking attendance data with payroll, the system can automatically calculate employee wages based on attendance records, ensuring accurate and efficient payroll processing.   

Depending on the system's features, employees can often request leave or time-off through the ICONNHRM system. They can submit their requests through the employee self-service portal, specify the desired dates, and provide any necessary details. The system then forwards the request to the appropriate managers for approval or rejection.  

User profile management refers to the process of creating, updating, and maintaining user profiles within the ICONNHRM system. It involves collecting and storing information about individual employees, such as personal details, contact information, job roles, skills, and performance data.  

Access to the system is typically granted by the organization's HR department. They will provide you with login credentials, such as a username and password, or direct you to a specific web address or software application.  

A user profile in the system usually contains a range of information about an employee, including their full name, contact details (such as phone number and email address), job title, department, supervisor's name, date of joining the company, and other relevant details.  

Yes, in most cases, employees have the ability to update certain sections of their own user profiles. This may include personal contact information, emergency contacts, and other non-sensitive details. However, some fields, such as job titles or salary information, may require approval from HR or management.  

The accessibility of other employees' profiles depends on the organization's privacy policies and access control settings. In some cases, you may be able to view limited information about other employees, such as their name, department, and job title. However, sensitive information is typically restricted to authorized personnel only.  

It is recommended to update your user profile whenever there are changes to your personal information, job role, contact details, or any other relevant data. Keeping your profile up to date ensures that the information stored in the system remains accurate and can be effectively utilized by HR and other departments.

Depending on the organization's policies, you may be able to request changes to your user profile through the ICONNHRM system. This could involve updating personal information, requesting a change in job title, or providing additional details. However, certain changes may require approval from HR or management.

If you encounter any issues or errors in your user profile, you should reach out to your HR department or the system administrator responsible for managing the ICONNHRM system. They will be able to assist you in resolving any problems and ensuring that your profile is accurately represented in the system.

The ICONNHRM system provides a centralized platform where employees can submit their leave requests electronically. Managers and HR personnel can then review and approve/reject these requests through the system. It also allows for easy tracking of leave balances, accruals, and employee attendance records.

Yes, the ICONNHRM system provides employees with access to their leave balances and accruals. They can log in to the system and check their available leave days, the number of days taken, and any upcoming leave requests.

Employees can submit leave requests by logging into the ICONNHRM system and accessing the leave management module. They can specify the type of leave (such as vacation, sick leave, or personal leave), the requested dates, and any additional comments or supporting documents if required.

A: Once an employee submits a leave request, it is routed to their respective manager or supervisor for review. The manager can access the system, review the request details, and approve or reject it based on the organization's leave policies and the employee's availability.

A: Yes, employees can track the status of their leave requests through the ICONNHRM system. They can see whether the request is pending, approved, rejected, or if any additional information or changes are required. The system may also send automated notifications or emails to keep employees updated on the status.

Yes, the ICONNHRM system can handle various types of leave. Organizations can configure the system to support different leave categories, including PTO, sick leave, maternity leave, paternity leave, and more. Each category may have its own rules, accrual rates, and eligibility criteria.

Yes, the ICONNHRM system typically offers reporting functionalities. Managers and HR personnel can generate reports on employee leave balances, usage patterns, trends, and other relevant data. These reports can assist in decision-making, resource planning, and ensuring compliance with leave policies.

Integration capabilities vary depending on the specific ICONNHRM system in use. However, many modern ICONNHRM systems offer integration options with other HR or payroll systems. This allows for seamless data exchange and synchronization, ensuring accurate records and streamlined processes.

The Manager Self Service module in the ICONNHRM system is a feature that allows managers to perform various HR-related tasks and access relevant information within the system. It provides managers with the ability to handle tasks such as leave management, and access to employee records.

To access the Manager Self Service module, you can log in to the ICONNHRM system using your manager credentials. Once logged in, you should see a dedicated section or tab for the Manager Self Service module. Clicking on that tab will take you to the module's dashboard.

The Manager Self Service module offers a range of features and tasks that managers can perform, including:

Reviewing and approving employee leave requests.

Accessing employee records and updating relevant information.

Viewing team calendars and schedules.

The ICONNHRM system, including the Manager Self Service module, is designed with security in mind. It employs various security measures, such as encryption, access controls, and user authentication, to protect the data stored within the system. The system may also offer role-based access, ensuring that only authorized individuals can view and modify sensitive information.

If you encounter technical issues or require assistance while using the Manager Self Service module, you should reach out to your organization's IT support or HR department. They will be able to provide guidance, troubleshoot any problems, and ensure that you can effectively utilize the module.

The Employee Self-Service (ESS) module is a component of the ICONNHRM system that empowers employees to access and manage their personal HR-related information and perform various self-service tasks. It provides employees with a user-friendly interface to view and update their personal details, view pay stubs, request time off, and more.

To access the Employee Self-Service module, you typically need to log in to the ICONNHRM system using your unique username and password. Your HR department will provide you with the necessary login credentials. Once logged in, you can navigate to the Employee Self-Service section or module within the system.

The specific information you can view, and update may vary depending on your organization's configuration. However, common features of the Employee Self-Service module include viewing and updating personal information (such as contact details, emergency contacts, and banking information), reviewing and printing pay stubs, accessing tax documents, managing benefits enrollment, and submitting time-off requests.

A: Yes, in most cases, the Employee Self-Service module is accessible remotely. You can access it from any device with an internet connection, such as a personal computer, laptop, tablet, or smartphone. This allows you to view and update your HR-related information even when you're not physically present at the office.

The ICONNHRM system, including the Employee Self-Service module, is designed with security measures in place to protect your personal information. This may include encryption, secure authentication protocols, and role-based access control. However, it's essential to follow best practices to safeguard your login credentials and not share them with unauthorized individuals.

If you forget your password, most ICONNHRM systems provide a "Forgot Password" or "Reset Password" option on the login page. Clicking on this link will typically prompt you to enter your username or registered email address. The system will then guide you through the process of resetting your password, usually by sending a password reset link or temporary password to your email.

Yes, the Employee Self-Service module often includes a feature for requesting time off. Depending on your organization's policies and configuration, you may be able to view your available vacation or paid time off balance, select the desired dates for your leave, and submit the request electronically. The module may also show the status of your request and any approved or pending time off.

The ICONNHRM system simplifies the promotion process by providing a centralized platform to manage promotion requests and approvals. HR managers can define promotion criteria, evaluate eligible employees, and make informed decisions based on performance records and other relevant data. The system ensures transparency and accuracy throughout the promotion process.

Yes, the ICONNHRM system can handle rehiring processes. When a former employee re-applies for a position, the system can retrieve their previous employment data, including performance records and training history. This helps HR departments assess the suitability of rehiring candidates and streamline the onboarding process.

The ICONNHRM system facilitates the transfer process by automating the transfer request and approval workflow. Employees can submit transfer requests through the system, and HR managers can review and approve these requests based on various criteria, such as job availability and employee qualifications. The system ensures a smooth transition by updating employee data and notifying relevant departments about the transfer.

 Yes, the ICONNHRM system can manage the resignation process. When an employee submits a resignation, the system captures the relevant information, updates the employee's status, and triggers appropriate workflows such as exit interviews, clearance processes, and the retrieval of company assets. The system helps HR departments efficiently handle the resignation process and maintain accurate records.

Yes, the ICONNHRM system can be customized to align with your organization's specific requirements. It can be configured to include relevant fields, workflows, and processes that suit your HR policies and practices. Customization options may vary depending on the software vendor and the capabilities of the system.

To bulk upload employee data, you can typically use a specific format, such as a CSV (Comma-Separated Values) file, to input information like employee names, contact details, job titles, etc. Then, within the ICONNHRM system, there should be an option to import or upload this file to populate the employee records in bulk.

Yes, most ICONNHRM systems provide functionality for bulk promotions or transfers. You can select multiple employees and specify the new positions or departments they should be promoted or transferred to. The system will then process these changes for all selected employees simultaneously.

Generally, the ICONNHRM system allows employees to update their profile information themselves. You can log in to the system using your credentials and navigate to the profile section. From there, you should find options to edit and update details such as contact information, qualifications, work experience, and more. Save your changes to ensure your profile is updated in the system.

The ICONNHRM system may have specific guidelines or formats for uploading profile information. These guidelines could include file size restrictions, accepted file formats (e.g., PDF, DOCX), or specific fields that need to be filled out. It is recommended to refer to the system's user guide or contact your HR department for any specific instructions.

 You can use the organization structure and create the structure directly.

Yes, the charts can be arranged accordingly.

Yes, Admin can change the hierarchy.

The Document Manager Module is a component of the ICONNHRM System that allows users to store, organize, and manage documents related to employees, such as resumes, contracts, performance reviews, and training certificates.

You can access the Document Manager Module through the ICONNHRM System's user interface. Depending on the system's configuration, you may need to log in using your credentials and navigate to the document management section.

The Document Manager Module supports a wide range of document types, including PDF files, Word documents, Excel spreadsheets, images, and more. You can upload and store any document relevant to your employees' records.

To upload a document, navigate to the Document Manager section, click on the "Upload" button, and select the file from your computer or network drive. Provide any necessary metadata or tags to help categorize the document for easy retrieval.

Yes, the Document Manager Module provides a search functionality to help you find specific documents. You can search by keywords, document name, employee name, or other criteria depending on the system's configuration.

Yes, the Document Manager Module allows you to create folders or categories to organize your documents. You can create a folder structure based on your organization's needs, such as by department, employee type, or document type.

Yes, the ICONNHRM System provides access control features, allowing you to set permissions and restrict access to documents based on user roles or specific user accounts. This helps maintain data privacy and security.

The ICONNHRM System and its Document Manager Module can often integrate with other software solutions, such as enterprise content management systems, payroll systems, or collaboration platforms. Integration capabilities depend on the specific configuration and customization options of the ICONNHRM System.

Employee Fields refer to the various data points that can be captured and stored for each employee in the ICONN HRM . These fields help HR departments manage and track essential information about their workforce.

The Employment Status field tracks the current employment status of each employee, such as "Full-time," "Part-time," "Contractor," "Intern," etc.

You can customize employment status options to match your organization's specific terminology or requirements.

The Job Title field represents the official designation or role of each employee within the organization.

Yes, the system allows you to configure job title hierarchies, enabling you to create a clear organizational structure.

The Job Category field groups similar job titles or positions under specific categories, making it easier to manage and analyze employee data.

Yes, you can typically add new job categories as your organization's structure evolves.

Notice Period Configuration sets the amount of time an employee or employer must give before terminating employment.

Yes, the system allows you to assign different notice periods based on factors such as job category, or employment status.

The Location field stores the physical location where each employee works, such as office branch

The Nationality field stores the nationality or citizenship information of each employee.

Yes, our ICONN HRM allow you to add multiple nationalities for employees who hold dual citizenship.

The Marital Status field captures the marital status of each employee, such as "Single," "Married," "Divorced," etc.

Yes, employees can typically update their marital status information if it changes.

The Gender field records the gender identity of each employee, such as "Male," "Female," "Non-binary," etc.

Yes, Can provide custom gender options to be more inclusive.

The Relationship field can be used to track an employee's relationship to other individuals within the organization, such as "Manager," "Supervisor," etc.

In many ICONN HRM s, you can customize relationship options to match your organization's unique reporting hierarchy.

Salary Components are the different elements that make up an employee's total compensation, such as basic salary, allowances, bonuses, etc.

Depending on the ICONN HRM 's capabilities, you can often add or modify Salary Components to align with your organization's compensation policies.

Pay Grades group employees into predefined salary ranges based on their job roles or performance levels.

Yes, you can usually assign different pay grades to employees within the same job title based on factors like experience, performance, or tenure.

The Employee Number Configuration sets up the format and rules for generating unique employee identification numbers.

Yes, most ICONN HRM s allow you to customize the employee number format, including prefixes, numeric sequences, and other elements, to suit your organization's needs.

Access Levels in the ICONN HRM refer to the different permission levels that can be assigned to users, allowing them to access specific features and data within the system.

The number of Access Levels may vary depending on the ICONN HRM being used. Generally, there are multiple Access Levels, such as Admin, Manager and Employee.

The "Admin" Access Level usually has the highest level of access and control over the ICONN HRM. Administrators can configure settings, manage users and roles, and access sensitive data.

The "Manager" Access Level usually grants access to functions like team management, employee performance reviews, and some administrative tasks. However, it might have limitations compared to the "Admin" level.

The "Admin" Access Level usually has the highest level of access and control over the ICONN HRM . Administrators can configure settings, manage users and roles, and access sensitive data.

Access Levels can be customized to align with your organization's specific requirements. Administrators can modify permissions and create new roles as needed.

ICONN HRM administrators can assign Access Levels to users through the system's Setting configuration interface. Typically, this involves selecting the user and assigning the appropriate role or Access Level.

A user might be assigned multiple roles or Access Levels to accommodate their responsibilities within the organization.

In the ICONN HRM , "Users" are individuals who have access to the system, typically employees and other personnel who need to interact with the system for various HR-related activities.

Yes, users can be assigned different Access Levels or roles based on their responsibilities and requirements within the organization.

Yes, ICONN HRM administrators can deactivate or remove users from the system. Deactivating a user typically suspends their access temporarily, while removal permanently deletes their account and associated data.

User Roles in the ICONN HRM are predefined sets of permissions that determine what specific actions and data a user with that role can access and perform within the system.

Access Levels represent broader categories of permissions, while User Roles offer more granular control over the actions and data a user can access. A User Role is typically associated with a specific job function or responsibility.

Yes, most ICONN HRM s allow customization of User Roles. Administrators can modify existing roles or create new ones to align with the organization's unique requirements.

Common User Roles in an ICONN HRM may include Manager, Administrator, and General Employee.

User Roles play a crucial role in ensuring data privacy and security. By assigning appropriate roles, access to sensitive information is restricted only to authorized personnel, reducing the risk of data breaches.

ICONN HRM administrators can assign User Roles to users by navigating to the settings – Access Level section and selecting the appropriate roles for each user.

If you require a new User Role that is not available in the system, contact your ICONN HRM 's support team or administrators. They can work with you to create a custom User Role tailored to your specific needs.

Shift Configurations refer to predefined rules that dictate the working hours, and other scheduling details for various shifts within an organization.

Day Types are categories used to classify different types of workdays, such as regular workdays, weekends, holidays, or special event days. They help in organizing and managing work schedules efficiently.

Yes, you can add new Day Types to the ICONN HRM . This allows you to categorize different days based on your organization's specific requirements.

To assign shifts to different Day Types, access the Shift Configurations section, select the desired Shift Configuration, and then associate the appropriate Day Type with the shift.

Yes, the ICONN HRM allows you to set different pay rates for various Day Types. This enables accurate payroll calculations based on the type of day an employee works.

Pay Types represent different types of compensation, such as regular salary, overtime, bonuses, or commissions. They help with accurately recording and managing employee payments.

Yes, you can add new Pay Types to the ICONN HRM to cater to your organization's unique compensation structure.

Work Calendars represent predefined schedules for a specific time period, typically covering a month or a year. They help in planning and managing employee work hours and days off.

Yes, you can create multiple Work Calendars to accommodate different groups, departments, or locations within your organization.

If there's a change in the Work Calendar during the year, the ICONN HRM typically allows you to update the calendar. You may need to adjust employee schedules accordingly and ensure accurate tracking of working hours and leave days.

Yes, you can create custom Work Patterns to suit the specific needs of different departments or individual employees.

In the system, navigate to the Work Patterns section, select the relevant pattern, and then assign it to the appropriate employees or job roles.

Yes, the system allows you to make changes to existing Work Patterns. However, it's essential to communicate any modifications to employees to avoid confusion in their work schedules.

The system typically ensures that employees do not have overlapping Work Shifts for different job roles. It helps prevent scheduling conflicts and ensures effective workforce management.

Yes, you can adjust the timing and duration of Work Shifts within the configured Shifts.

Yes, you can manually assign employees to specific Work Shifts if necessary. However, the systems also offer automated scheduling options based on predefined rules.

Work Pattern Assign allows administrators or managers to assign predefined Work Patterns to employees, covering their schedules over extended periods, such as weeks or months.

Access the Work Pattern Assign section, select the employee, and then choose the appropriate Work Pattern to assign to them.

Yes, employees can request changes to their assigned Work Patterns. These requests typically go through an approval process by supervisors or HR personnel.

If an employee's Work Pattern needs to be adjusted, HR administrators can modify the assignment, and the employee will be notified of the change. It's crucial to communicate any alterations to avoid confusion or disruptions to the employee's schedule.